Role playing practice


Logan County Sheriff’s Office Corrections Officers Karrie Holycross, left, and Amber Kennedy, attend a customer service training Wednesday afternoon presented by Barb Harpst, Citizens Federal Savings & Loan head teller. All LCSO corrections officers and office staff participated in the training that discussed professional maturity and courtesy and included role play scenarios, where interactions with inmates and the general public were discussed. Sheriff Andrew J. Smith said taking a step back to reflect on customer service is important for his staff because serving the public “is the number one thing we do.” (EXAMINER PHOTO | MANDY LOEHR)